Real Local Partners is a trade name of G Partners Inc. ("RLP", "we", "us"). This policy explains what personal information we collect through reallocalpartners.com, why we collect it, and what you can ask us to do with it. We follow Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and Canada's Anti-Spam Legislation (CASL).
Who's responsible
We have a privacy officer who is responsible for how we handle personal information. To find out who that is, or to raise a concern, email info@reallocalpartners.com.
What we collect
What you give us. Your name, email, phone number, business name, website and business locations. This happens when you request a Free Snapshot Report, download a playbook, book a call, or email us.
What we look up for a report. Public information about your business, such as its name, address, listings, reviews and search visibility, from public sources and data providers.
What the site collects automatically. Your IP address, browser and device type, the pages you view and the page that sent you here. We get this through Google Analytics and our web host's server logs.
Please don't send us health information, financial account numbers or government ID numbers through our forms. We don't need them.
Why we use it
- To send you the report or playbook you asked for.
- To reply to you and talk about our services.
- To run the site and see what's working.
- To send you marketing emails, but only if you've agreed to get them. Every one has an unsubscribe link.
- To meet our legal obligations.
Consent
When you submit a form, you agree to us using your information as described here. You can withdraw that consent any time by emailing us. If you do, we may not be able to deliver the thing you asked for.
Who we share it with
We use service providers to run the business. They include Google (Workspace, Analytics, Sheets and Search Console), Vendasta (reports and customer records) and Hostinger (website hosting). Some of them store or process information outside Canada, including in the United States, so the laws of those places can apply to it.
We don't sell personal information. We may disclose it if the law requires us to.
Cookies and analytics
Google Analytics uses cookies to count visits and see which pages people read. You can block cookies in your browser settings or use Google's opt-out browser add-on. The site works fine either way.
How long we keep it
We keep contact and lead information for up to three years after our last contact with you, then delete or anonymize it. We keep records the law requires us to keep for as long as it requires.
Security
We limit who can see your information and use reputable providers. No system is perfectly secure, so we can't promise that nothing will ever go wrong.
Your rights
You can ask to see the personal information we hold about you, ask us to correct it, ask us to delete it, or withdraw your consent. Email info@reallocalpartners.com. We'll respond within 30 days.
If we haven't dealt with your concern, you can contact the Office of the Privacy Commissioner of Canada at priv.gc.ca.
Children
Our site is for business owners and isn't aimed at children. We don't knowingly collect information from anyone under 16.
Changes
If we change this policy, we'll update the date at the top. Material changes will be flagged on the site.
Questions
Email info@reallocalpartners.com.